Mongol Post delivers your letters and parcels nationwide, fast and reliably. We serve more than 1,700 locations across the city, between provinces, and down to soums and bags.
Through our extensive network covering Ulaanbaatar and 21 provinces and 330 soums across the country, we accept express mail, letters, and parcels and deliver them quickly and reliably.
Personal and official letters and postcards weighing 50 g to 2 kg.
Goods, gifts, and personal items up to 30 kg.
Urgent service with the shortest delivery time. Trackable and time-guaranteed.
Insured and handed over with the recipient's signature.
Pack your item in an appropriate box or envelope.
Bring it to the nearest Mongol Post branch (or schedule a city pickup).
Complete the parcel form — recipient's full name, phone number, and detailed address.
Have it weighed and measured, then pay the fee.
Receive and keep the tracking number for your parcel.
Sending the following is prohibited: liquids over 10 ml, explosives, flammable or hazardous substances, live animals, narcotics, weapons, illegal goods, and anything harmful to human health and safety. Full list →
Enter your tracking number to check the parcel's location.
Delivery time depends on the destination and service type. Refer to the schedule above.
Call 1800-1613 to file a complaint.
Compensation is provided for registered and insured parcels.
The parcel is returned to the nearest branch and the recipient must collect it within 14 days.
Before delivery, the address can be changed by calling 1800-1613.
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